Terms and Condition

Please read these Terms and Conditions carefully
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OUR TERMS AND CONDITIONS

Please read these Terms and Conditions carefully as they will form a contract between us and you;your acceptance of which is agreed from the moment you sign our website Agreement, Hosting Agreement or Support Agreement.

We have tried to keep these Terms and Conditions brief, easy to understand, and as straightforward as possible. If you have any questions, however, please do not hesitate to contact us.

Terminology:

You (‘the Client’)
Us (SiteTechie Team)
The Project the body of work that is being undertaken, normally consisting of several connected parts, such as consultation, graphic design, website development and/or hosting

What do both parties agree to?

  1. The Client agrees to:
    • Provide the Company, within a reasonable timescale, everything that is requested from you to complete the project including text, images and other information.
    • Provide the Company with text and images in the format as stated below (JPEG, PNG)
    • Review the Company’s work, provide feedback, and signoff approval in a timely manner.
    • Make every effort to adhere to all agreed deadlines.
    • Adhere to the payment schedule laid out on our prices page, or agreed separately for bespoke work.
    • 60% Costing has to paid upfront.
    • Advise, in advance, of any confidential information to be presented by email, written, or verbally, between both parties. Also, for this to be marked as ‘confidential’ in the subject of the email, or clearly on any written documents.
  2. The Company agrees to:
    • Carry out services in a professional and timely manner.
    • Make every effort to adhere to any deadlines agreed between us and you.
    • Make a reasonable number of revisions to the design, layout, colors etc, until you are satisfied with the design concept or such time as both parties feel an agreement is likely to be reached but no more than 2 major revisions. Additional revisions or design work outside the scope of the project will be charged separately.
    • Endeavour to complete requested website revisions or updates within 48 hours, wherever possible. Revision entitlement per month is dependent on your support package – Contact us for Details
    • Maintain up to date skills and knowledge through regular training and research.
    • Contact you before the end of the first 12-month period, to discuss the various options open to you for continuing website maintenance and support and/hosting

General:

  1. The Contract Won’t be initiated, until the advance payment is made to us.
  2. Additional costs for extra features and/or additional design costs, not covered by
    our standard packages, will be agreed and invoiced before the website goes live. See
    our pricing list for a list of charges.
  3. If the Client does not respond to the Company’s request to discuss or choose
    ongoing support options, the client will automatically be placed on what the company
    feels is the most appropriate support package
  4. Domains are bought under the Client name.
  5. In Any case, if Client Decides to take the requirement else were, the client is allowed to, with a formal note before 2 weeks (minimum). Note: The 50% of Advance amount will be deducted. 
  6. In Any Case the Client Will not be allowed to transfer the website to another Web Agency. We will have all right to restrict the same. 
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